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IQOS ILUMA i ONE - FAQs

1. Turn on the device – press and hold the Button for 4 seconds, then release; Status Lights will turn ON slowly.

2. Slide the cap to open.

3. Insert SMARTCORE STICK™ heating unit to the line on filter until the device vibrates and lights pulse.

4. Preheating starts automatically (AutoStart), or, by pressing the Button for 1 second (app. 20 sec).

5. 2nd vibration and Status Light stays fixed – you can start using.

6. During the use, Status Light will indicate remaining time.

7. To signal the last 30 sec or last 2 puffs, the device will vibrate once with one light pulsing white.

8. Remove SMARTCORE STICK™ heating units.

9. Slide the cap back to close.

IQOS ILUMA i ONE is equipped with AutoStart/AutoStop feature.
The heating cycle will stop automatically if the SMARTCORE STICK™ heating unit is moved or removed from the device.

IQOS ILUMA and IQOS ILUMA i devices are designed to be used with heating units TEREA, DELIA and LEVIA. The device does not work with heating units HEETS or Fiit. Do not ingest or disassemble the heating units – it contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children and pets. For more details, see Important information at iqos.com.
Before first use, fully charge your device with a compatible AC Power Adaptor (5V, 2A, Type C output) and USB-C charging cable from an electrical outlet.

A full charge takes approx. 90 min (1h 30 min)

IQOS ILUMA i ONE does not require a full charge to work, however we recommend to fully charge it before the first use.
To check the charge level, short press the Button. Status Lights will turn ON to indicate battery level:

  • 4 LEDs = more than 75% charged

  • 1 LED = less than 25%

  • 1 LED orange triple blink = battery depleted. Need to charge.
  • To reset IQOS ILUMA i ONE, press the Button for 7 seconds, then release.
    All Status Lights will turn OFF, blink twice, and turn on.
    Lights Blink Yellow – battery depleted, need to charge.

    Lights Blink White Twice – device is outside operating temperature range (0–40°C).

    Lights Blinks Red – reset the device. If red light blinking persists – please, contact us or visit the nearest IQOS store for assistance.