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IQOS diagnostic online: solve IQOS issue yourself easily!

Solve your problem easily using IQOS diagnostic tool. Solve your issue online now!

What issues are caused by burning?

Burning cigarettes emit chemicals that are harmful to the human body. Removing the burning process significantly...

Heated tobacco products: how we adjusted their production?

The quality of heating experiences is one of our main priorities. So we decided to adjust the way real tobacco is...

Important information for IQOS clients during the period of quarantine

Learn where to buy IQOS, how to replace a malfunctioning system and who to contact in case of trouble.

Where to purchase IQOS: stores and their business hours (updated 18.01)

Find all IQOS shops and their addresses in one place. Get to know, where else you can purchase IQOS.

Effect of IQOS aerosol on the colour of teeth is significantly lower

The pigments released when a cigarette burns will change the colour of a smoker’s teeth. IQOS heats the tobacco,...

Būk pirmasis IQOS ATSTOVAS savo mieste*!

Ar nori būti dinamiškos, vieningos, bedūmę ateitį kuriančios komandos dalimi? Ieškome Tavęs darbui su išskirtine...

Explanation: why does the heated tobacco product filter change upon heating it?

The IQOS heating technology is used with special products of real tobacco. They differ from usual cigarettes in terms...

Positive news from the IQOS research analysis

IQOS IQOS is the only tobacco heating system to be recognised as a modified-risk tobacco product by the US Food and...

Various tobacco products and their toxicity

How many harmful substances are emitted by different tobacco products? Why is the IQOS level of toxicity...

Travelling around Lithuania with IQOS: everything you need to know

Everything you need to know while spending the summer in Lithuania! Free replacements, online support and summer...

Which products have the biggest effect on air quality?

Did you know that clean indoor air also contains pollutants? Its quality is influenced even by house candles!

How to buy IQOS for a lower price in Circle K, Viada, Baltic Petroleum?

Find out how to buy IQOS at “Circle K”, “Viada” and “Baltic Petroleum” gas stations for a lower price.

The truth about nicotine

Discover the origins of nicotine, its function in nature, and ways of sourcing and producing.

How to reduce harm from smoking?

Get to know current practices and tools that address the harm of smoking.

When and how a malfunctioning IQOS device can be replaced?

Replace broken IQOS 2.4 and IQOS 2.4 Plus at any “Circle K” gas station. Firstly, contact the IQOS Customer Support...

Not sure if IQOS suits you? Try it free for up to 14 days

Not sure if IQOS suits you? Try it free for up to 14 days. Fill out the form now!

When and how IQOS products of good quality can be returned?

Do you want to return device or other IQOS item? We will explain how this can be done.

What does science say about smoking alternatives?

As the interest in smokeless alternatives and opportunities grows, we invite you to learn some basic facts about IQOS...

How heated tobacco devices are different from e-cigarettes?

Find out how heated tobacco devices are different from e-cigarettes and vaping.

IQOS warns about incidents in the U.S.

A number of people got sick after using e-cigarettes. This might have happened due to e-cigarette liquids containing...

Where, how and for how much to get a new IQOS?

We want to answer all of your questions regarding IQOS marketplaces, conditions and prices.

How to use all free IQOS services?

IQOS world – not just smoke-free experiences, but free services as well, which make everyday more simple. Get to...

Where can I purchase IQOS 2.4 Plus for the regular price of 49 EUR?

The network of IQOS selling points is expanding! Find out where you can always purchase IQOS 2.4 Plus for a regular...

Heated tobacco products

Do you have any questions about heated tobacco products used with IQOS? Why they are shorter? Learn more now!

Where to buy IQOS cleaning tools?

IQOS partner network expands! Learn where IQOS related products could be found.

IQOS device: what is it about?

In this article, the IQOS heating system is presented in details as innovative smoking solution. Read now!

Alternative for smoking: how to create smokeless environment?

What do you need to know about alternative for smoking? What is the main idea of the campaign “Unsmoke”?

IQOS: what is the difference vs electronic cigarettes?

IQOS device is not an electronic cigarette. Are you wondering what the difference is?

How to enroll IQOS CARE PLUS and use the free Accidental Damage Coverage?

Do not worry if you accidentally damage your IQOS. Enroll IQOS CARE PLUS program and use the free IQOS insurance.

IQOS care and cleaning. Why is it important?

IQOS tobacco heating system will ensure smooth experiences only if properly cared after and cleaned.

Myths about heated tobacco products: what is their filter composition?

Learn more about the composition of the heated tobacco product filter. Find out what natural materials it consists.

How to activate IQOS account and register your IQOS?

Why is it worth to register on IQOS website? How to do it? Have a look at the guidelines!

Free IQOS support services: how to use them?

All support services are available if your IQOS is registered.

IQOS International Assistance

Our support service while traveling to selected countries where IQOS is available.

IQOS heats tobacco: why is it better?

IQOS generates on average 90% lower levels of harmful chemicals compared to cigarettes.

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This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Lithuania who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults.