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Where to purchase IQOS: stores and their business hours (updated 06.23)

Jun 23, 2022

Find all IQOS shops and their addresses in one place. Get to know, where else you can purchase IQOS.

Extend the battery lifespan of your IQOS 3 DUO

Jan 24, 2022

Learn how and where you can upgrade the firmware of your IQOS to ensure its proper functioning.

How to get IQOS replacement, if it malfunctions due to accidental damage?

Sep 8, 2021

If IQOS malfunctions or gets accidentally damaged, take advantage of free IQOS services.

Not sure if IQOS suits you? You can try it for up to 14 days

Mar 15, 2020

Not sure if IQOS suits you? Try it free for up to 14 days. Fill out the form now!

IQOS heating blade: proper attention to using and looking after

Feb 6, 2020

When and how IQOS products of good quality can be returned?

Feb 5, 2020

Do you want to return device or other IQOS item? We will explain how this can be done.

Where to buy IQOS cleaning tools?

Aug 12, 2019

IQOS partner network expands! Learn where IQOS related products could be found.

How to activate IQOS account and register your IQOS?

May 13, 2019

Why is it worth to register on IQOS website? How to do it? Have a look at the guidelines!

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