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Introducing IQOS app

Manage your IQOS with a few clicks.

Discover the app for you

Designed around you.

Nobody knows you better than yourself. So we designed your IQOS experience to adapt to your needs.

Unique experiences.

  • choose autostart or button-controlled heating
  • personalize light signals
  • manage system alerts and more*

*Feature availability depends on the device model.





*Feature availability depends on the device model.

Care you can count on.

Services and support carefully designed to help you feel supported and confident at every step.

How your IQOS works together with the app?

Our app allows you to combine your needs and IQOS capabilities. No matter which device you're using.

Android app
Desktop app
Web app (iOS)
Customize your experience
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Lock and unlock device
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Auto-diagnostic tool
Android app
No
Desktop app
No
Web app (iOS)
No
Device diagnostics
Android app
No
Desktop app
No
Web app (iOS)
No
Android app
Desktop app
Web app (iOS)
Customise your experience
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Lock and unlock device
Android app
No
Desktop app
No
Web app (iOS)
No
Auto-diagnostic tool
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Device diagnostics
Android app
No
Desktop app
No
Web app (iOS)
Yes

How to connect your device to the IQOS app?

How do I get started?

App icon.

Download the app

Access the right app for your device.

Sign up icon.

Sign up

Register your details in a few easy steps.

Pair your device icon.

Pair your IQOS device

Connect your device and enjoy all the app benefits.

Download the IQOS app

The Android app.

The Android app

Download this app to manage IQOS with your Android device.

Google play

The desktop app.

Desktop app

Download the app compatible with Windows or Mac operating systems.

Download desktop app

The web app.

Web app (iOS)

Download this app which sits in the browser bar of your web pages, perfect for iOS. Bluetooth connection requires Bluefly Bluetooth browser, downloadable from App store.

Go to IQOS web app

IQOS app help

Choose the app that is compatible with the device that you use most often daily. If it is your mobile phone with Android or iOS operating system, then choose Android or web app (iOS). Or maybe, if you are using your computer more often, choose the desktop app. Or both!

It will take you approximately 2-3 minutes.

The main app features are:

* Customization of the device, for example vibration signal settings.
* Tools for device diagnostics.
* Option to locate your device, if it gets lost.
* Device battery status and other notifications.
* Help and tips for improving usage experience.

However, functionality between app versions may differ, please see the table above.