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Important information
Philip Morris International (PMI) sells a variety of quality, scientifically substantiated smoke-free products. Our vision is that our smoke-free products will one day replace cigarettes.
- Cigarette smoking causes serious diseases and is addictive. Without question, the best decision
any smoker can make is to quit tobacco and nicotine use altogether.
- Minors should not use tobacco or nicotine in any form.
- PMI's smoke-free products are for adults who would otherwise continue to smoke or use other
nicotine products.
- We do not offer PMI's smoke-free products to people who have never used tobacco or nicotine
products or who have quit using tobacco and nicotine products. Our smoke-free products are not alternatives
to quitting and are not designed as cessation aids.
- PMI's smoke-free products are not risk free and contain nicotine, which is addictive.
- We support our adult smoke-free product users in their journey providing consultations and
service.
- We inform consumers of all relevant safety information about our smoke-free products.
SAFETY WARNINGS & INSTRUCTIONS
Tobacco and Nicotine
- Tobacco sticks used with tobacco heating devices, contain nicotine, which is addictive.
- Tobacco heating devices are not risk-free. The best way to reduce tobacco- and nicotine-related
health risks is to quit tobacco and nicotine use altogether.
- Some users of nicotine-containing products may experience abdominal pain, chest pain, choking
sensation, cough, difficulty breathing, dizziness, dry mouth, dry throat, gingivitis, headache, malaise,
nasal stuffiness, nausea, mouth irritation, palpitations, throat irritation, and vomiting.
- Nicotine-containing products should not be used by people who have or are at risk of heart
disease, are diabetic, are epileptic, or are experiencing seizures.
- Nicotine-containing products should not be used during pregnancy or while breast-feeding. If you
are pregnant, breast-feeding, or think you may be pregnant, you should quit tobacco and nicotine use
altogether.
- Stopping smoking or switching to tobacco heating devices and their respective tobacco sticks, or
other nicotine-containing products may require the adjustment of the dosing of certain medicines (e.g.
theophylline, clozapine, ropinirole).
- If you have questions about whether you should use tobacco heating devices given an existing
health condition, consult a health care professional.
Use of tobacco sticks
- Tobacco heating devices must be used with heated tobacco products designed for a specific device.
- Tobacco heating appliances and heated tobacco products may not be modified. No additional
substances should be added to heated tobacco products– doing so carries the risk of injury.
Prior to the use of a product, users should read the full Safety Warnings & Instructions, which contain important safety information about the use of the product.
Safety Warnings & Instructions for IQOS ILUMA Prime
Safety Warnings & Instructions for IQOS ILUMA
Safety Warnings & Instructions for IQOS ILUMA One
Safety Warnings & Instructions for lil SOLID Ez
Battery Degradation
Tobacco heating devices, including holders, contain a lithium-ion battery. The lithium-ion battery in the
devices is a consumable component that degrades with usage and age. This is a natural process common to all
rechargeable lithium-ion batteries. As the battery ages, the active ingredients inside the battery become less
capable of retaining energy, resulting in a permanent decrease in maximum battery capacity and usable energy. In
addition, the active ingredients become less effective in delivering energy, resulting in a decrease of the
battery’s ability to provide sufficient power for electronic device components to operate. As a result, where
relevant, the duration of experience may appear to be shorter, the number of puffs or experiences with one full
charge may appear to be fewer, the second consecutive use might be shorter or missing, or some device features,
such as autostart or double tap for the IQOS ILUMA holder, may not perform.
The battery is a chemical system that requires certain temperature ranges during charge and discharge to work
optimally and minimize battery capacity degradation over its lifetime. Although your device has a specific
operating range within which the device will function, operating at the extreme ends of this range will degrade
your battery faster. Your device comes with customized software to control the charging parameters in order to
maximize the life of your device. These algorithms can support the longevity of your battery life, but they can
still never fully mitigate the normal aging mechanisms of lithium batteries. High and low temperature operation
of your device will accelerate the natural degradation of your battery. Even if you do not use your device the
batteries contain chemical systems which can still degrade over time. In order to slow the battery degradation
process, we recommend charging your device within the recommended temperature zone, not keeping it discharged
for long periods of time and using the charging cables and power adaptors that come together with the device as
per the user guides.
Please read more important information in FAQ here.