During this unusual time, we want you to be least worried about possible troubles. We make every effort to replace faulty IQOS devices with a new one in the shortest possible time under the terms of warranty or IQOS CARE PLUS device insurance.
We value your trust and decision to choose smoke-free experience. As safety and smooth experience with IQOS are our main concern, we added new IQOS models to IQOS Renewal program’s special offers. Personal offers in IQOS e. shop or at any IQOS stores now include not only IQOS 2.4 Plus models in classic colors, but also the new IQOS 3 DUO and the popular IQOS 2.4 Plus Pink Limited Edition.
We understand the concern and the need to take all enhanced security measures, so we ensure safe and free delivery of all IQOS e. shop orders throughout Lithuania.
You can take advantage of the offer if:
• you own IQOS longer than 1 year;
• you have IQOS user account;
• your device is registered in your IQOS account.
Offer for IQOS 2.4 owners
IQOS 3 DUO and IQOS 2.4 Plus are available here.
Offer for IQOS 2.4 Plus owners
IQOS 3 DUO and IQOS 2.4 Plus offers are available here.
Offer for IQOS 3 owners
IQOS 3 DUO offer is available here.
*Accessory – only for 1 Eur
Buy IQOS 3 DUO system of your chosen color and get IQOS 3 / IQOS 3 DUO cap or door cover only for 1 EUR. The offer does not apply to IQOS 3 / IQOS 3 DUO aluminum door covers.
Buy IQOS 2.4 Plus system of your chosen color and get IQOS 2.4 Plus cap only for 1 EUR.
** Offer’s conditions:
• offers are available only for owners of listed IQOS devices, who meet the above set out conditions;
• IQOS 2.4 and IQOS 2.4 Plus owners can buy 2 devices with special offers. They can buy IQOS 3 DUO of the chosen color or IQOS 2.4 Plus Pink Limited Edition system and one white or navy blue IQOS 2.4 Plus system. IQOS 3 owners can take only IQOS 3 DUO offer. All offers can be taken only once;
• offers are available in iqos.com e. shop or at any IQOS store. The price is applied after signing in the iqos.com user’s account and adding the item to the basket. These offers do not apply to IQOS 3 MULTI systems;
• the owners of IQOS 2.4 system, who have chosen the courier delivery, must prepare to return the current IQOS 2.4 system (classic white or dark blue, limited edition red or blue) to the courier. The owners of IQOS 2.4 Plus and IQOS 3 systems are not obligated to return their system;
• the offers time is limited and can be interrupted or changed at any time. For more details on IQOS warranty and service conditions, see the package of your IQOS system or contact the IQOS Customer Care Service at the toll-free number: 8 800 200 90 (I–V 8:00–22:00, VI–VII 9:00–20:00).
Attention: IQOS 3 renewal offer was removed from the list of offers due to IQOS 3 is not being sold anymore. If you have any orders in progress, they will be successfully delivered.