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Travelling around Lithuania with IQOS: everything you need to know

Everything you need to know while spending the summer in Lithuania! Free replacements, online support and summer...

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When and how a malfunctioning IQOS device can be replaced?

Replace broken IQOS 2.4 and IQOS 2.4 Plus at any “Circle K” gas station. Firstly, contact the IQOS Customer Support...

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IQOS heating blade: proper attention to using and looking after

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When and how IQOS products of good quality can be returned?

Do you want to return device or other IQOS item? We will explain how this can be done.

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How to use all free IQOS services?

IQOS world – not just smoke-free experiences, but free services as well, which make everyday more simple. Get to...

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Where to buy IQOS cleaning tools?

IQOS partner network expands! Learn where IQOS related products could be found.

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How to enroll IQOS CARE PLUS and use the free Accidental Damage Coverage?

Do not worry if you accidentally damage your IQOS. Enroll IQOS CARE PLUS program and use the free IQOS insurance.

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How to activate IQOS account and register your IQOS?

Why is it worth to register on IQOS website? How to do it? Have a look at the guidelines!

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Free IQOS support services: how to use them?

All support services are available if your IQOS is registered.

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IQOS International Assistance

Our support service while traveling to selected countries where IQOS is available.

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This site contains information on a product, which is for adults only. The website is reserved for smokers over 18 years old.

For more information about Philip Morris International or its products, visit pmi.com

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This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Lithuania who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults.