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Exchange program

Exchange your device into 20 EUR discount for a brand new IQOS 3 DUO.

What is Exchange program?

Take the opportunity to renew your system and support the sustainable lifestyle. Exchange any IQOS system into a 20 EUR discount for a brand new IQOS 3 DUO. It doesn’t matter, if the returned system is functioning or not. It‘s never been so easy to upgrade.

How to use in IQOS e. shop?

Make sure that the system you want to exchange for the discount is registered on your IQOS account.
In e. shop choose IQOS 3 DUO of the desired color and add it to the basket.
When placing an order, enter the discount code MAINYK20 (without spaces) in the field “ENTER CODE”.

Choose the delivery option – courier delivery, pick-up at IQOS stores.
Depending on the chosen delivery option, return your IQOS system (a pocket charger and a holder, or IQOS 3 MULTI system) to the courier or an employee of the store.
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How to use in IQOS store?

To use the Exchange program in one of the IQOS stores:

Make sure that the system you want to exchange for the discount is registered on your IQOS account;
Return both parts of the two-part system (both the pocket charger and the holder) or IQOS 3 MULTI to the store consultant to receive a discount on IQOS 3 DUO system of the selected color.

Important! Get to know the details of the Exchange program

  • When ordering IQOS 3 DUO system with the Exchange program, you will get a completely new system – with a box and all accessories necessary to use the system.
  • When the order is delivered to you or when you collect the order, you will have to return both parts of two-part IQOS system (IQOS 2.4, IQOS 2.4 Plus or IQOS 3) or IQOS 3 MULTI system.
  • If you have only one device of a two-part IQOS system (a pocket charger or a holder), unfortunately, you cannot take advantage of the Exchange program.
  • You don’t have to return charging accessories or the original IQOS package. We recommend removing all additionally purchased IQOS accessories (caps, doors, sleeves, etc.).
  • One discount is applied for one device – IQOS system – that is registered on personal IQOS account.
  • Please note that the returned old device will become the property of the company organizing the exchange and will be handed over for recycling or disposal. If you decide to return the new device in accordance with the law, you will get back the price you actually paid, but it will not be possible to retrieve the old device.
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