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A moss green IQOS ILUMA Holder and Pocket Charger.
myIQOS logo

Choose the IQOS model you have.

An IQOS ILUMA ONE in a box.

First steps with IQOS ILUMA ONE

1. Tap the button on your IQOS ILUMA ONE to check your battery level. If the level is low then charge the device with the power adaptor that comes together with the device. If the battery is completely discharged, it can take up to 90 minutes.

2. By pressing the button for four seconds you can turn the device ON/OFF.

3. Slide the cap to open and gently insert a product as seen in the video. Press the button for at least 1 second until IQOS ILUMA ONE vibrates and Status Light(s) pulse(s). Keep the product in position during the preheating. Start using once IQOS ILUMA ONE vibrates and Status lights stay fixed.

4. When you feel another vibration and only one Light pulsing white, your IQOS time is nearly up (30 sec or 2 puffs remaining). Slide to close the cap.

Good to know
- During use, the experience will stop if the product is removed from your IQOS ILUMA ONE.
- The IQOS ILUMA ONE will stop if the ambiant temperature is out of range (0-40°C). If so, all lights blink twice in white and then switch off. If the ambient temperature is low, try warming the device in your hand for at least a minute.

An IQOS ILUMA Holder and Pocket Charger next to a charging cable and AC adaptor.

Charging your IQOS ILUMA ONE

1. Tap the button on your IQOS ILUMA ONE to check the battery level. If the bottom of the light strip blinks yellow, this means the battery is low on charge.

2. Charge the IQOS ILUMA ONE with the power adaptor that comes together with the device. For a full charge, plug the device for at least 75 minutes. When full, all lights will stay solid white and then turn off.

Tips from us, to you

A laptop computer on a table.

IQOS app

You can customise your experience with the IQOS app. Get notifications, tips and tutorials too.

An AC adaptor and a charging cable.

Keeping battery power

Charging your IQOS ILUMA ONE on a daily basis is the best way to ensure you're never without your IQOS. Always charge the IQOS ILUMA ONE with the manufacturer-approved power adaptor.

IQOS 3 DUO on a table

IQOS ILUMA ONE User Guide

Our IQOS ILUMA ONE User Guide will let you deep dive into how your device works and how to use it.

Download

Need assistance?

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