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CONTINUE
Fully customisable
Customize your IQOS device features - adjust vibrations, lights, update device firmware and more.
Information you need
Services and support for your convenience. Watch videos about IQOS usage and care, read FAQ or contact us.
Stay in control
Be connected to your device – get notifications about device issues and find your IQOS if it gets lost.
Download the IQOS app
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Desktop app
The desktop app is compatible with Mac and Windows operating systems
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Android app
Download this app to stay connected with IQOS via your Android device
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Web app (iOS)
This handy app will sit in the browser bar of your web pages. Perfect for iOS
Check the differences between IQOS apps.
Which app is right for me?
Desktop app
Android app
Web app (iOS)
Manage vibrations and lightning
Desktop app
Yes
Android app
Yes
Web app (iOS)
Yes
Device diagnostics
Desktop app
Yes
Android app
Yes
Web app (iOS)
Yes
Locate my device (vibrate)
Desktop app
No
Android app
Yes
Web app (iOS)
No
Battery status
Desktop app
Yes
Android app
Yes
Web app (iOS)
Yes
FAQs
Desktop app
Yes
Android app
Yes
Web app (iOS)
No
Notifications
Desktop app
Yes
Android app
Yes
Web app (iOS)
Yes
Choose the app that is compatible with the device that you use most often daily. If it is your android mobile –choose android app. If you are iOS user - web app is perfect. Or maybe you are more often using your computer – then choose desktop app!
It will take you approximately 2-3 minutes
The main app features are:
- Customization of the device, for example vibrations.
- Tools for device diagnostics.
- Device battery status and other notifications.
- Help and tips for improving usage experience.