
Start to use guidance
How-to videos, step-by-step guidance and tips to help you use and understand all opportunities of your IQOS.
How-to videos, step-by-step guidance and tips to help you use and understand all opportunities of your IQOS.
Use virtual diagnostics tool to find solution to IQOS malfunction, order device replacement 24/7, if needed.
Learn more about Accidental Damage Coverage and IQOS Warranty.
Learn about the network of points of sales for IQOS products and services.
Find the solutions to most common IQOS malfunctions that can be easily solved.
We will deliver all orders for free and safely anywhere in Lithuania.
We can take care of your device professionally. Visit any IQOS store to get your device cleaned and charged for free.
We care for the environment. That is why we commit to recycle returned and non-functioning devices responsibly.
Need assistance?
We’re ready to help you I-V 8:00-22:00, VI-VII 9:00-20:00.
Visit our page and chat to an IQOS
expert
Give us a call on 8 800 20090
Send us a question via email info@iqos.lt
Find the nearest IQOS store