Care you can count on. Advantages to enrich your experience.

We’re by your side as you take the next step on your journey with IQOS.

Create IQOS account, register your device and use all services and support options

Considering buying IQOS but not yet decided? Now you can try IQOS for 14 days with no commitment to buy.

IQOS trial at home
You can try an IOOS device conveniently at home: we will deliver IQOS for free anywhere throughout Lithuania or you can pick-up at IQOS store.

Get all-round support from the moment you choose IQOS.

Start to use guidance
How-to videos, step-by-step guidance and tips to help you use and understand all opportunities of your IQOS.
IQOS Diagnostics
Online tool allows to find solution to device issue easily and gives an opportunity to order replacement, if needed.
IQOS Warranty or Accidental Damage Coverage
Learn about possibilities of replacing a broken or malfunctioning IQOS, if needed.

Exclusive offers, unique opportunities and everything for convenient experiences with IQOS await you.

IQOS Club
Log in and discover all benefits.
Exchange program
Use opportunity to renew your device with a special offer.
Offers, entertainment & events
Discover special offers, entertainment and much more benefits for IQOS friends.

Need assistance?

We’re ready to help you I-V 8:00-22:00, VI-VII 9:00-20:00.