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An IQOS with a past
and a future.
* If needed based on condition of received device.
Help us reduce electronic waste.
We've joined forces with IQOS users to reduce electronic waste and give their pre-owned devices a second chance.
We are refreshing them to our highest standart.
Wondering how we make used IQOS device fresh again?
Aesthetic check
We replace parts that are worn down.
Battery check
If it's not in top conditions we replace it with a new one.
Firmware check
We ensure the devices are running the latest firmware.
Sanitization
With a serious clean inside out we make sure all the devices are good as new.
Warranty
All the IQOS Refeshed devices have the same warranty as a new one.
*If needed based on conditions of received device.
IQOS refreshed device portfolio
What comes with Refreshed device?
New IQOS device
IQOS Refreshed device
Device history
New IQOS device
Totally new
Totally new
IQOS Refreshed device
Pre-ownedtechnically checked and cleaned Pre-owned
technically checked and cleaned
Accidental Damage Coverage
12 months
New IQOS device
Yes
IQOS Refreshed device
Yes
Services*
*Available after registration
New IQOS device
Yes
IQOS Refreshed device
Yes
Original accessories
(charging cable, adaptor)
New IQOS device
Yes
IQOS Refreshed device
Yes
Helpful Information
It is a pre-owned device that meets the quality criteria needed to be refreshed and then reused by a new owner. Our IQOS Refreshed devices Initiative allows us to reduce electronic waste, but also to offer an IQOS device at a more environmentally friendly version.
IQOS Refreshed preowned devices are good as new.
IQOS Refreshed devices go through stringent technical and cosmetic inspection. They are thoroughly cleaned, sanitized and the firmware is updated. They are also rigorously tested to make sure they meet our quality standards before being repackaged for a new owner. Several cosmetic and functional components may also be replaced.
IQOS Refreshed devices are covered by the same one-year voluntary manufacturer warranty as a new device and come with all accessories and user documents. Upon registration, they benefit from the same care services as a new device.
Just visit iqos.com Refreshed product page here or IQOS stores to purchase your IQOS Refreshed device.