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FAQ

IQOS Renewal Program

What is Renewal Program with IQOS CARE?
Renewal Program provides an opportunity to upgrade your IQOS system for a special price. Like any other electronic devices, smartphones or laptops, IQOS system has a limited battery life. Therefore, to ensure the best experience with IQOS, we invite you to take advantage of Renewal Program with IQOS CARE.

You can take advantage of the offer if:
• you own IQOS longer than 1 year;
• you have IQOS user account;
• your device is registered in your IQOS account.

Everything about registration steps and IQOS CARE program HERE.
More information about IQOS Renewal Program with IQOS CARE available HERE.
How to use the renewal offer, if I have IQOS 2.4?
You can take advantage of the offer if:
• you own IQOS longer than 1 year;
• you have IQOS user account;
• your device is registered in your IQOS account.

Renewal offer for IQOS 2.4 owners:
• IQOS 2.4 Plus for 29 EUR (regular price 49 EUR).

In order to apply for the offer, owners of IQOS 2.4 system must return the current system.

Everything about registration steps and IQOS CARE program here.

More information about Renewal Program with IQOS CARE and terms of the offer are available here.
How to use the renewal offer, if I have IQOS 2.4 Plus?
You can take advantage of the offer if:
• you own IQOS longer than 1 year;
• you have IQOS user account;
• your device is registered in your IQOS account.

IQOS 2.4 Plus renewal offer:
• IQOS 2.4 Plus for 39 EUR (regular price 49 EUR).

Everything about registration steps and IQOS CARE program here.

More information about Renewal Program with IQOS CARE and terms of the offer are available here.
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