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How to use your IQOS 3 MULTI

A quick step-by-step guide:

Check if your IQOS 3 MULTI is turned on by pressing the button for 1 second. Lights are showing at the bottom? You are ready to go. If not, turn on the IQOS 3 MULTI by holding down the charger button for 4 seconds or charge your IQOS with the IQOS AC Power Adaptor and cable.

Rotate the IQOS 3 MULTI lid and insert the heated tobacco product. Push it gently down to the filter line (make sure you don't twist it.).

Hold the button until it vibrates. The light will begin to pulse as your IQOS 3 MULTI heats up.

Your IQOS 3 MULTI will then vibrate twice and the light will turn solid white. This means your IQOS is ready!

When the light begins to pulse and your device vibrates twice again, that means your IQOS 3 MULTI time is almost finished.

When the light fades out, remove the used heated tobacco product. Now you can use your IQOS 3 MULTI again whenever you want.

How to charge your IQOS 3 MULTI

Press the button on your IQOS 3 MULTI to check your battery level.

The bar light at the bottom will show how much charge is left in your IQOS 3 MULTI.

If your IQOS 3 MULTI battery has run out of charge, plug it into an electrical outlet and charge it with the IQOS official cable and AC Power Adaptor. (Check that the bar light is pulsing, since this confirms that your IQOS is charging.)

When the bar light is full again, your IQOS is ready!

How to Clean Your IQOS 3 MULTI

Keeping your device clean is important, especially if you want to have the optimal usage.

First, let the IQOS 3 MULTI cool down.

Take the cap off of your IQOS 3 MULTI. Tap the MULTI to free any loose tobacco.

Take the lid off of the cleaner. Gently insert the cleaner into your IQOS 3 MULTI and rotate only a few times.

From time to time, we advise using the IQOS cleaning stick. Do it gently and don’t forget to use it inside the cap.

Man Holding IQOS 3 White

Inserting heated tobacco product into the IQOS 3 MULTI

Make sure you don't twist the heated tobacco product while inserting it into your IQOS 3 MULTI, this twisting motion can damage the heating blade.

IQOS 3 Gold with Charger

Charging your IQOS

Remember to keep your IQOS 3 MULTI battery charged daily for continuous usage. Your IQOS 3 MULTI will charge faster if you plug it to a wall power outlet.

IQOS Qoach Headset

Using your IQOS 3 MULTI

You only need to press the IQOS 3 MULTI button once to activate the heating blade. Once the light indicator goes from blinking to steady, it’s ready. Pressing the button again may turn it off.

Experiencing any issues with your IQOS 3 Multi?

Find a solution for IQOS 3 MULTI Issues. We are here to help solve problems you are having with your IQOS. Find the information to solve your issue here.

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Frequently Asked Questions

Still have questions about IQOS?

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Phone

Want to speak to one of IQOS support experts?
Call us at 8 800 200 90.
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