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How to use your IQOS 2.4 PLUS

A quick step-by-step guide:

Check if your IQOS 2.4 PLUS Pocket Charger is turned on by pressing the charger button for 1 second.
Lights are showing on your charger? You are ready to go. If not, turn on the IQOS 2.4 PLUS Pocket Charger, by holding down the charger button for 4 seconds or charge your IQOS with the IQOS official cable and AC Power Adaptor.

Open the hinge lid, insert the IQOS 2.4 PLUS Holder into the charger, and close the hinge lid. Wait for the small light to flash. This means your IQOS 2.4 PLUS Holder is charging.

Take the holder out of the charger and gently insert the heated tobacco product into the holder. Remember not to twist it.

Press and hold the holder button. After one vibration, the holder light will pulse slowly. When the light stays solid white, your IQOS 2.4 PLUS Holder is ready to use.

When the holder light fades out, usage has finished. Remove the used heated tobacco product, and recharge the holder.

How to charge your IQOS 2.4 PLUS

Make sure your IQOS 2.4 PLUS Holder and Pocket Charger are always ready when you need them.

You should charge your IQOS 2.4 PLUS Holder after every use. To start, first remove the used heated tobbaco product.

Then put the holder in the charger and close the hinge lid. When the light flashes, that means the holder is charging.

Wait a few minutes and the small light should stop flashing. That means your holder is ready to go.

After finished 20 heated tobbaco sticks, recharge the charger with the IQOS official cable and AC Power Adaptor.

How to clean your IQOS 2.4 Plus

Keeping your IQOS clean is important, especially if you want to get the optimal usage.

To start the cleaning process, leave your IQOS 2.4 Plus Holder to cool.

Take the cap off your IQOS 2.4 Plus Holder and tap the holder to free any loose tobacco stuck inside.

Now remove the lid from the cleaner. Insert it into the holder and rotate the cleaner.

From time to time, you should also use the IQOS cleaning stick to clean your IQOS 2.4 Plus Holder (use it gently).

Lastly, don’t forget to clean inside the IQOS 2.4 Plus cap.

Man Holding IQOS 3 White

Inserting heated tobacco product

Make sure you don't twist the heated tobacco product while inserting it into your IQOS 2.4 Plus Holder, this twisting motion can damage the heating blade.

IQOS 3 Gold with Charger

Charging your IQOS 2.4 Plus

Remember to keep your IQOS 2.4 Plus battery charged daily for continuous usage. Your IQOS 2.4 Plus will charge faster if you plug it to a wall power outlet.

IQOS Qoach Headset

Using your IQOS 2.4 PLUS

You only need to press the IQOS 2.4 PLUS button once to activate the heating blade. Once the light indicator goes from blinking to steady, it’s ready. Pressing the button again may turn it off.

Experiencing any issues with your IQOS 2.4 PLUS?

Find a solution for IQOS 2.4 PLUS Issues.
We are here to help solve problems you are having with your IQOS. Find the information to solve your issue here.

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Frequently Asked Questions

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