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This site contains information on a product, which is for adults only. The website is reserved for smokers over 18 years old.

For more information about Philip Morris International or its products, visit pmi.com

We Care

This website contains information about our smoke-free products, and we need your age to make sure that you are an adult in Lithuania who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults.

Services at points of sale

IQOS service network is more than just IQOS stores. By partnering with different retail chains we can make sure that you can get needed services conveniently and easily.

IQOS service network is more than just IQOS stores. By partnering with different retail chains we can make sure that you can get needed services conveniently and easily.

iqos device smaller than your phone

Services at IQOS stores

Our consultants at official IQOS stores are ready to help with:

  • purchase IQOS systems and accessories
  • replace a malfunctioning or non-functioning device
  • use the Exchange Program’s offer
  • lend IQOS device for a trial
  • pick up e. shop orders
  • get professional IQOS cleaning (IQOS 3 DUO)
  • get professional IQOS charging
  • get answers to questions or tips on heating

Store locations and business hours can be found HERE.

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Services at IQOS partner’s points of sale

In the wide network of IQOS partners across Lithuania you can:

1. pick-up e. shop orders

2. have a malfunctioning IQOS replaced (after using IQOS Diagnostics or contacting IQOS Customer Care Service)

3. purchase IQOS systems

Need assistance?

We’re ready to help you I-V 8:00-20:00, VI-VII 9:00-19:00.